Ordering & Payment
Prices are displayed in euros. The indicated price does not include customs fees. It is the buyer’s responsibility to check and pay any applicable fees or charges.
Payments are processed through Big Cartel. You can pay via Paypal or by credit card through Stripe.
Shipping & Delivery
Shipping is available to most countries that accept deliveries from France. Here is the complete list:
Northern Europe, Western Europe, Southern Europe, Eastern Europe, United Kingdom, Japan, South Korea, Singapore, Thailand, Vietnam, Australia, New Zealand, French Polynesia, Algeria, Morocco, Madagascar, Mayotte, Réunion, French Guiana, Canada, Mexico, Greenland, Saint Pierre and Miquelon, United States
If your country is not on this list, feel free to contact me by email. I will check with the French postal service to see what can be arranged.
VAT and tariff infos
Shipping outside of Europe may result in additional taxes and customs tariff. I strongly recommend that everyone check the current import policies in their own country before making a purchase. I am not able to collect or pay these taxes and tariffs in advance, so they will be your responsibility. Please make sure to check out using your legal name and registered address. Using a different name may cause your order to be returned to me.
At the moment, the French postal service accepts shipments to the US for paper items only. So if you would like to order a print or a sticker, I will be able to ship it without any additional cost.
Most of the time a simple flat mail could be sent with no extra cost!
Delivery waiting time
France: usually it takes 2 or 3 business day
Within Europe: usually it takes 1 week
Outside Europe: expect the shipping to be longer, it can be up to 1 month for long travel
Returns & Exchanges
You can return any stickers and prints within 14 days of receiving your order, in accordance with EU law. Please notify me as soon as possible if there is a quality issue or damage during shipping. Return cost are up to the customer for an item change.
Quality and materials
Most of the print and stickers and made and print by me at home. All the items are printed on Hahnemühle Matt Fine Art (285 g/m²), a museum-quality paper known for its texture and archival longevity.
Customer service
You can reach me at petitcrocuus[at]gmail.com for any questions. I reply on working days.
Owner's contact details
CHAMIOT-PONCET Céline
73270 Beaufort
France
Siret: 98837009400019